Episode 4 – Spencer Duvall, Vice President – Lockton Companies

On Episode 4, Chris Happ chats with Spencer Duvall, Vice President at Lockton Companies. Spencer has been a producer for the world’s largest privately held insurance and risk management consulting firm for over 10 years and, in this conversation, he brings a really interesting perspective to the table on how recent economic events have affected the franchise restaurant space. He touches on the unique set of challenges facing his business from a client interaction and service perspective, and also gets into the key fundamentals franchisees have to be paying attention to right now to ensure their businesses and employees are properly protected